home/categories/knowledge-base/anthropics-knowledge-work-plugins-customer-support-skills-kb-article-skill-md
knowledge-basedocumentation
kb-article
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
maintainer
anthropics
آخر تحديث 3/13/2026
النجوم
11082
التفرعات
1264
quick start
Installation and usage
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
التثبيت
$ install --globalskills.sh
الاستخدام
بعد التثبيت، يمكنك استخدام هذه المهارة بتشغيل الأمر التالي في الطرفية:
skills use kb-article