home/categories/knowledge-base/anthropics-knowledge-work-plugins-customer-support-skills-ticket-triage-skill-md
knowledge-basedocumentation
ticket-triage
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.
maintainer
anthropics
আপডেট হয়েছে 3/13/2026
স্টার
11082
ফর্ক
1264
quick start
Installation and usage
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.
ইনস্টলেশন
$ install --globalskills.sh
ব্যবহার
ইনস্টল করার পর, টার্মিনালে নিচের কমান্ড চালিয়ে আপনি এই স্কিল ব্যবহার করতে পারবেন:
skills use ticket-triage