home/categories/academic/anthropics-knowledge-work-plugins-customer-support-skills-customer-research-skill-md
academicresearch
customer-research
Multi-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.
maintainer
anthropics
Updated 3/13/2026
Stars
11082
Forks
1264
quick start
Installation and usage
Multi-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.
Installation
$ install --globalskills.sh
Usage
Once installed, you can use this skill by running the following command in your terminal:
skills use customer-research