service-design
Comprehensive service design methodology for creating sustainable solutions and optimal experiences for both customers and service providers. Use when designing end-to-end service experiences, creating customer journey maps, building service blueprints, mapping service ecosystems, identifying touchpoints and pain points, designing frontstage/backstage interactions, or improving existing service delivery. Applicable to digital services, physical services, and hybrid product-service systems.
Installation and usage
Comprehensive service design methodology for creating sustainable solutions and optimal experiences for both customers and service providers. Use when designing end-to-end service experiences, creating customer journey maps, building service blueprints, mapping service ecosystems, identifying touchpoints and pain points, designing frontstage/backstage interactions, or improving existing service delivery. Applicable to digital services, physical services, and hybrid product-service systems.
Once installed, you can use this skill by running the following command in your terminal:
skills use service-design