home/categories/sales-marketing/groeimetai-snow-flow-packages-snowcode-src-bundled-skills-csm-patterns-skill-md
sales-marketingbusiness
csm-patterns
This skill should be used when the user asks to "customer service", "CSM", "case", "account", "contact", "customer portal", "entitlement", "service contract", or any ServiceNow Customer Service Management development.
maintainer
groeimetai
Updated 1/18/2026
Stars
41
Forks
9
quick start
Installation and usage
This skill should be used when the user asks to "customer service", "CSM", "case", "account", "contact", "customer portal", "entitlement", "service contract", or any ServiceNow Customer Service Management development.
Installation
$ install --globalskills.sh
Usage
Once installed, you can use this skill by running the following command in your terminal:
skills use csm-patterns