home/categories/sales-marketing/anthropics-knowledge-work-plugins-customer-support-skills-customer-escalation-skill-md
sales-marketingbusiness
customer-escalation
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
maintainer
anthropics
更新日 3/13/2026
スター
11082
フォーク
1264
quick start
Installation and usage
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
インストール
$ install --globalskills.sh
使い方
インストール後、ターミナルで以下のコマンドを実行してこのスキルを使用できます：
skills use customer-escalation