home/categories/knowledge-base/anthropics-knowledge-work-plugins-customer-support-skills-ticket-triage-skill-md
knowledge-basedocumentation
ticket-triage
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.
maintainer
anthropics
更新日 3/13/2026
スター
11082
フォーク
1264
quick start
Installation and usage
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.
インストール
$ install --globalskills.sh
使い方
インストール後、ターミナルで以下のコマンドを実行してこのスキルを使用できます：
skills use ticket-triage