home/categories/sales-marketing/anthropics-knowledge-work-plugins-customer-support-skills-customer-escalation-skill-md
sales-marketingbusiness
customer-escalation
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
maintainer
anthropics
업데이트됨 3/13/2026
스타
11082
포크
1264
quick start
Installation and usage
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
설치
$ install --globalskills.sh
사용법
설치 후 터미널에서 다음 명령을 실행하여 이 스킬을 사용할 수 있습니다:
skills use customer-escalation