home/categories/sales-marketing/anthropics-knowledge-work-plugins-customer-support-skills-draft-response-skill-md
sales-marketingbusiness
draft-response
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
maintainer
anthropics
업데이트됨 3/13/2026
스타
11082
포크
1264
quick start
Installation and usage
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
설치
$ install --globalskills.sh
사용법
설치 후 터미널에서 다음 명령을 실행하여 이 스킬을 사용할 수 있습니다:
skills use draft-response