home/categories/knowledge-base/udacity-cd14715-claude-code-classroom-lesson-04-claude-code-config-exercise-solution-claude-skills-ticket-classification-skill-md
knowledge-basedocumentation
ticket-classification
Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.
maintainer
udacity
์
๋ฐ์ดํธ๋จ 1/20/2026
์คํ
0
ํฌํฌ
1
quick start
Installation and usage
Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.
์ค์น
$ install --globalskills.sh
์ฌ์ฉ๋ฒ
์ค์น ํ ํฐ๋ฏธ๋์์ ๋ค์ ๋ช ๋ น์ ์คํํ์ฌ ์ด ์คํฌ์ ์ฌ์ฉํ ์ ์์ต๋๋ค:
skills use ticket-classification