home/categories/sales-marketing/anthropics-knowledge-work-plugins-customer-support-skills-customer-escalation-skill-md
sales-marketingbusiness
customer-escalation
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
maintainer
anthropics
Обновлено 3/13/2026
Звёзды
11082
Форки
1264
quick start
Installation and usage
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
Установка
$ install --globalskills.sh
Использование
После установки вы можете использовать этот skill, выполнив следующую команду в терминале:
skills use customer-escalation