home/categories/sales-marketing/anthropics-knowledge-work-plugins-customer-support-skills-customer-escalation-skill-md
sales-marketingbusiness
customer-escalation
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
maintainer
anthropics
Обновлено 13.03.2026
Звёзды
11082
Форки
1264
quick start
Installation and usage
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
Установка
$ install --globalskills.sh
Использование
После установки вы можете использовать этот skill, выполнив следующую команду в терминале:
skills use customer-escalation