home/categories/knowledge-base/anthropics-knowledge-work-plugins-customer-support-skills-kb-article-skill-md
knowledge-basedocumentation
kb-article
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
maintainer
anthropics
Обновлено 3/13/2026
Звёзды
11082
Форки
1264
quick start
Installation and usage
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
Установка
$ install --globalskills.sh
Использование
После установки вы можете использовать этот skill, выполнив следующую команду в терминале:
skills use kb-article