This skill should be used when the user asks to "create SLA", "service level agreement", "SLA definition", "SLA workflow", "task SLA", "breach", "response time", "resolution time", or any ServiceNow SLA Management development.
This skill should be used when the user asks to "predictive intelligence", "machine learning", "ML", "classification", "similarity", "clustering", "prediction", "AI", or any ServiceNow Predictive Intelligence development.
This skill should be used when the user asks to "security incident", "SecOps", "vulnerability", "security response", "threat", "SIEM", "security case", or any ServiceNow Security Operations development.
Step back, reflect on current work, validate direction and alignment. Use when complexity is increasing, feeling uncertain, before major decisions, or something feels off.
This skill should be used when the user asks to "mobile app", "mobile studio", "push notification", "offline", "mobile card", "native mobile", "mobile UI", or any ServiceNow Mobile development.
This skill should be used when the user asks to "customer service", "CSM", "case", "account", "contact", "customer portal", "entitlement", "service contract", or any ServiceNow Customer Service Management development.
This skill should be used when the user asks to "attachment", "document", "file upload", "document template", "PDF generation", "document workflow", or any ServiceNow Document Management development.
This skill should be used when the user asks to "create indicator", "performance analytics", "PA", "KPI", "dashboard widget", "breakdown", "threshold", "scorecard", or any ServiceNow Performance Analytics development.
This skill should be used when the user asks to "data policy", "dictionary", "field validation", "mandatory field", "read only", "data model", "table schema", "column attributes", or any ServiceNow Data Policy and Dictionary development.
This skill should be used when the user asks to "create a business rule", "before insert", "after update", "async business rule", "business rule not working", "current vs previous", or any Business Rule development.
This skill should be used when the user asks to "import data", "transform map", "import set", "field map", "data source", "LDAP", "CSV import", "coalesce", or any ServiceNow data import and transformation development.
This skill should be used when the user asks about "snow-flow commands", "CLI commands", "how to start", "swarm", "sparc", "orchestrator", "agent spawn", "memory", "task", or needs guidance on Snow-Flow CLI operations.
This skill should be used when the user asks to "create chatbot", "virtual agent", "VA topic", "NLU", "conversation", "chat flow", "topic block", or any ServiceNow Virtual Agent development.
This skill should be used when the user asks to "domain separation", "multi-tenant", "domain path", "domain visibility", "domain picker", "MSP", "managed services", or any ServiceNow Domain Separation development.
