home/categories/sales-marketing/anthropics-knowledge-work-plugins-customer-support-skills-draft-response-skill-md
sales-marketingbusiness
draft-response
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
maintainer
anthropics
更新于 3/13/2026
星标
11082
分支
1264
quick start
Installation and usage
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
安装
$ install --globalskills.sh
使用
安装后，您可以通过在终端运行以下命令来使用此技能：
skills use draft-response