home/categories/knowledge-base/groeimetai-snow-flow-packages-snowcode-src-bundled-skills-problem-management-skill-md
knowledge-basedocumentation
problem-management
This skill should be used when the user asks to "create problem", "problem record", "root cause analysis", "RCA", "known error", "KEDB", "problem investigation", or any ServiceNow Problem Management development.
maintainer
groeimetai
更新于 1/18/2026
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quick start
Installation and usage
This skill should be used when the user asks to "create problem", "problem record", "root cause analysis", "RCA", "known error", "KEDB", "problem investigation", or any ServiceNow Problem Management development.
安装
$ install --globalskills.sh
使用
安装后，您可以通过在终端运行以下命令来使用此技能：
skills use problem-management