home/categories/knowledge-base/anthropics-knowledge-work-plugins-customer-support-skills-kb-article-skill-md
knowledge-basedocumentation
kb-article
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
maintainer
anthropics
更新於 3/13/2026
星標
11082
分支
1264
quick start
Installation and usage
Draft a knowledge base article from a resolved issue or common question. Use when a ticket resolution is worth documenting for self-service, the same question keeps coming up, a workaround needs to be published, or a known issue should be communicated to customers.
安裝
$ install --globalskills.sh
使用
安裝後，您可以通過在終端運行以下命令來使用此技能：
skills use kb-article