home/categories/knowledge-base/udacity-cd14715-claude-code-classroom-lesson-04-claude-code-config-exercise-solution-claude-skills-ticket-classification-skill-md
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ticket-classification
Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.
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udacity
更新於 1/20/2026
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quick start
Installation and usage
Classify support tickets by urgency and category. Use when analyzing tickets, determining priority, routing customer requests, or when user asks to classify, triage, or categorize support tickets.
安裝
$ install --globalskills.sh
使用
安裝後，您可以通過在終端運行以下命令來使用此技能：
skills use ticket-classification