home/categories/sales-marketing/anthropics-knowledge-work-plugins-customer-support-skills-draft-response-skill-md
sales-marketingbusiness
draft-response
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
maintainer
anthropics
更新於 3/13/2026
星標
11082
分支
1264
quick start
Installation and usage
Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.
安裝
$ install --globalskills.sh
使用
安裝後，您可以透過在終端機執行以下指令來使用此技能：
skills use draft-response