home/categories/knowledge-base/groeimetai-snow-flow-packages-snowcode-src-bundled-skills-problem-management-skill-md
knowledge-basedocumentation
problem-management
This skill should be used when the user asks to "create problem", "problem record", "root cause analysis", "RCA", "known error", "KEDB", "problem investigation", or any ServiceNow Problem Management development.
maintainer
groeimetai
更新於 1/18/2026
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quick start
Installation and usage
This skill should be used when the user asks to "create problem", "problem record", "root cause analysis", "RCA", "known error", "KEDB", "problem investigation", or any ServiceNow Problem Management development.
安裝
$ install --globalskills.sh
使用
安裝後，您可以透過在終端機執行以下指令來使用此技能：
skills use problem-management